Archives for social learning

Curating = filtering signals

I really like this presentation from Janet Clarey about facilitating learning through the social web. Her ideas on curating and wayfinding are really similar to my ideas about a learning GPS.

She’s right, tech + social has fundamentally changed how we can be together… the question is will we allow ourselves to take advantage of this shift?

Social media – advice from #DL10

Tonight is the first night I’ve been able to sit in on the #DL10 tweet stream – because I was able to “catch” some of Marcia Conner’s keynote.

One thing that was tweeted from her presentation is really sticking with me:

Narrate your work; build your legacy — the footprints that allow others to follow and blaze new trails

That is what this blog is all about – letting people know about how we are figuring how to blend these new tools with the excellent instructional design work that happens at EMC. There’s lots of other work I’m doing with my team that is being documenting  behind the scenes in the EMC Proven Professional Community. I need to share more, because we’re doing some very very cool stuff right now.

Sometimes it really feels like I’m trying to push this huge boulder up an enormous mountain…people want to do social learning. But letting go of legacy, or trying to figure out how to blend old with new, is hard.

People are scared of participating. Sometimes with very valid reasons. People forget that content publication is actually where social media starts. And people definitely forget that the care and feeding of social media takes time and other resources.

But I forget that we are the trailblazers. That being a trailblazer means helping new people over the boulders and mess, cuz there ain’t a road yet. And being a trailblazer means sleeping out in the elements on the ground, not in a comfortable plush hotel.

So big thanks to everyone live-tweeting the conference! And big thanks to Marcia for reminding us to to be the change, to use these social powers for good, and connect all.

Book Review: The New Social Learning

I just finished reading The New Social Learning: A Guide to Transforming Organizations Through Social Media by Tony Bingham and Marcia Conner.

Before I get started, let me disclose that I was given advance copies of the book, I’m quoted in the book, and the book uses EMC as a case study.

Now that I’ve done my due diligence, let me talk about what I got out of this book. The book’s first chapter lays the groundwork for discussions about social learning. I particularly appreciated the list of what social learning is not – its not a substitute for formal training, a replacement for employee development, synonymous with informal learning, the same as elearning, or a new online interface (among other things).

The definition given for social learning is: learning with and from others. Adding social media in the mix with social learning provides digital breadcrumbs for different learners to use as they try to make the connections they need to learn.

As educators we know we can’t make people learn, that the learner has to own that process. This book is all about ways to use social media to help people make the connections they need to learn.

One example in the EMC case study is all about connections. One of the first popular wikis on EMC|ONE (our internal social media site) was about restaurants close to our HQ in Massachusetts. My friend – an instructor – put that wiki up. He had been emailing the info as a spreadsheet to his students at the start of his classes for as long as I’ve known him.

If you’re an instructor, you know how every class is a little community. People bring in different experiences, cultures, languages even.  And at a global company like EMC, students are literally from all over the world. So when folks are sent for formal training, building relationships with colleagues in other countries becomes a nice side benefit. And that little classroom community is solidified by eating meals together. No wonder that wiki became so popular – it provided a means for people to connect IRL (in real life), so when they went back to different sides of the world working together digitally was easier.

But what happens if you can never meet? I’m still waiting to meet my colleague Varun who is in India….right now we depend on building our relationship using digital resources.

This book has practical advice and examples of how to create connection opportunities  using social media. I really appreciated the  case study of how Dan Pontefract is using video  get workers to share stories about what they do. The case study about the CIA and social media is pretty amazing as well. There is also a chapter on connecting the dots at in-person events that is timely since its almost time to start talking about EMC World planning.

My advice: get this book and read it! And give it to the decision makers in your organization as well!

Learning from 100 years of failure

According to one of my text books for this semester (Multi-Media Learning by Richard E. Mayer), technology-centered technology has a 100-year tradition of failure. Technology-centered learning approaches designing learning by looking at the features the technology can provide, and then deciding how the technology features can be used to deliver instruction.

This sort of design doesn’t care how people actually learn. That’s why radio, television, and even computers have never impacted education in the way in which analysts have predicted. After a brief sensation about the new tools, the technology fizzles and is never overwhelmingly adopted.

So will the same thing happen to all of the new social media tools?

Jay Cross interviewed Ellen Wagner about this – how do we get past the hype of the tools to the practical application of these tools for enterprise learning? How do we ensure we don’t waste the opportunity the social tools offer because we don’t think about the that 100 year history of failure?

Vacation is good for clearning your head

I’m writing this while I’m still on vacation. This week we drove to my hometown, rented a condo on the beautiful Gulf of Mexico, and I didn’t do a thing I didn’t want to do.

We made it! on Twitpic

I swam. I took naps. I went to a parade and caught tons of beads and candy. I ate food I’m not supposed to eat. I stayed out too late and probably had one too many martinis.

And I read. A lot.

I read A Wolf at the Table – which was written by Augusten Burroughs. He also wrote Running with Scissors, and is the brother of John Elder Robison, who wrote Look Me in the Eye (he also made all the cool guitars for Kiss & has Asperger’s).  A Wolf at the Table is a very, very dark book about the author’s experience growing up, mostly about the relationship between himself and his father. Some of the story is hauntingly familiar…I’m still left wondering if I have done enough for my aspie as well as my “nuero-typical” child.

I’m also reading Here Comes Everybody for my summer semester class. This book is amazing – it explains how what we are currently referring to as “social media” may actually be an indicator of a huge societal shift. I will probably be blogging about this more over the next couple of months, but here’s a quote that really stuck with me. He’s talking about why Linux was able to gain a foothold in the server market even though it is an open source project. He said:

Some threshold of transaction cost for group coordination was crossed, and on the far side, a new way of working went from inconceivable to ridiculously easy. All that remains when costs fall is for someone to recognize what has become recently possible.

What if we substituted learning for working in that quote? Has something changed so profoundly in the way we are able to deliver instruction that something that would have been previously impossible is now very simple?

And is anyone recognizing this? I know I missed another amazing lrnchat tonight, but educational professionals are gathering there (and the there is actually on Twitter!!) talking about this. Some of us are starting to figure out how to do something about what we see happening.

Lots more to come from that book, lots that will be hard for me personally to write about.

But I do have a clear head, and my perspective is a bit more balanced right now. Let’s see how long I’m able to keep that balance! :)

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