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Time to pack your bags for the Dell Storage Forum!

Can you believe that the Dell Storage Forum is less than a week away? There have already been some great posts about what to expect, like this one from the Dell Tech Center. You can find full schedule details on the Dell Storage Forum microsite. This post is to help you get ready for the social activities, whether you are coming to Orlando or if you weren’t able to make it this time.

Social Set-up

  • Our “home-base” for social will be the Dell Storage Forum Facebook fan page. We will be adding all the links we run across to the fan page, but don’t be shy! If you write a blog post, or post a picture, or see any other good #dellsf11 content, please just post it to the wall.
  • Facebook not your thing? We have a LinkedIn event page, sign up there and start connecting with others who are coming to Orlando.
  • The tag/hashtag for the event is #dellsf11 – please add it to your tweets, posts, images, etc. It will help us find all the stuff you are posting.
  • The Twitter account is @dellsf. We have a list of attendees, please let us know if we have missed you.
    Here’s a tip for following the conference – follow that list! Usually the people who are most engaged on social media will be using Twitter. Twitter is the easiest way for us to share content, so if you follow the list you will get the best content as it happens.
  • One good way to follow the action (especially if you can’t be with us) is to use Twazzup. Once the conference gets going, it will have links to most of the content that is shared via social media

Fluid Blogger’s Lounge

The Fluid Blogger’s Lounge will be open Monday thru Thursday – officially right after the general sessions till 6 (except Monday). You don’t have to be a blogger to get in, you just need to be active in social media. The idea is to give you a place to recharge your machines, hook into ethernet for uploading videos/images, and to reconnect with others in the Dell Storage community.

We won’t have an official sign-up sheet, we are fluid, after all ;) . We will have a sign-in board for everyone to tag the first time they visit. No fancy beverages, but we will have water and sodas. Please come by and connect with the community!

Silicon Angle’s Cube TV

Silicon Angle’s Cube TV will be broadcasting live interviews from the Forum Tuesday, Wednesday, and Thursday. This is sort of like ESPN for tech conferences, we’ll be bringing in executives, partners, customers, and storage experts for interviews, in many cases immediately after they have given presentations. It makes for vibrant, interesting internet TV.

You can access the live feed at http://Justin.tv/siliconangletv

Tweetup – the Infosmack team will be in the house!

If you will be in Orlando, please sign up for the Dell Storage Forum tweetup. It will be at Ragland Road, an Irish Pub in Downtown Disney. You’ll need a ticket, sign up quick – there are only 33 tickets left!

The Infosmack Podcast team will be there, recording their podcast for the Dell Storage Forum. It should be a great time.

Tuesday Keynote will be livestreamed

Darren Thomas, VP and GM of  Dell Enterprise Storage, and Phil Soran, President, Dell Compellent, will share what’s new and what’s next for the Dell Fluid Data architecture during the Tuesday morning keynote.

Here’s how to connect so you can hear the keynote live:

Wednesday – #SANchat live from the Fluid Blogger’s Lounge

We will be hosting #SANchat live from the Fluid Blogger’s Lounge. If you are in Orlando, stop by and join in. If you are not in Orlando, all you need to do if you want to participate is sign into Twitter, and watch for and respond to the #SANchat hashtag. We recommend using Tweetchat.

Here are the details for June’s #SANchat:

  • Wednesday, June 8, 2011
  • 2:00 — 3:00 p.m. EDT
  • Topic: Data Center Bridging (DCB)

As you can see, the social calendar is packed! Please connect with us, let’s grow this Dell Storage Community!

Spring Conference Season continues – ASTD New England Area 2011 Conference

Last Friday I presented at the ASTD New England Area 2011 Conference. ASTD is the American Society for Training and Development for my storage friends. The conference had an underlying theme of getting everyone comfortable and participating with social media. This was the brainchild of Jean Marrapodi. (Brilliant idea I must say!!)

All of the speakers have posted their presentations in the ASTDL20 Facebook Fan page, and follow-up blog posts have been posted there as well. My presentation is embedded below. My presentation was about how to deal with naysayers. There was a great discussion in the room – special thanks to Jim Storer of The Community Roundtable for all the great contributions!

Things have changed since I started giving this presentation – people are now coming to conferences with concrete objections they encounter when they propose social media initiatives. It’s obvious people are moving past fear of social media, and that they are starting to think about how to systematically, strategically implement social media applications to facilitate social learning in their orgs.

The thread of every presentation I attended was that learning professionals are in a position where we can help organizations tame the overwhelming amount of information being created in the digital era. It’s interesting, because as storage professionals we’re working on ways to help our customers deal with the sheer amount of data being created – the actual 1′s and 0′s. Learning professionals are best positioned to help organizations make sense of all the information contained in that data. Kinda cool to be at the intersection of those two disciplines.

Building Trust in the Cloud, One Proven Professional at a Time

I can’t tell you how many times I’ve been at a forum or read a blog that talks about all the trust issues with the cloud – no security, lack privacy, doesn’t stand up to regulations, etc. Everyone seems to think of the cloud still as the wild-wild-west and yet I think by this time that we have a pretty good handle on what the problems are – now we need to really focus our efforts on how to solve those problems.

In October of this year a friend of mine – Dr. Jeffrey Voas, a computer scientist at NIST, co-authored a paper called “In Trust we Trust”in IEEE Computer Magazine.  In the article they made the statement:

Trust isn’t a static property and must be evaluated continuously

Cloud embodies one of the most dynamic computing environments so how do we engender an atmosphere of trust?

If you want to build a house that will stand the test of time (and the elements) you find a good contractor, one you can trust will do a great job.  And that contractor will  employ (or contract) trusted partners for materials and specialty functions like foundation teams, masons, and most important the architects who are going to specify how the structure is built and what the materials have to be to make the structure safe and pass the regulations.

It’s the same with technology. Have you ever walked into a technology Value Added Resellers (VAR) lobby? I have had the privilege of visiting many of EMC’s partners (VARs), and the first thing you always see is in their lobby are the plaques and awards from the vendors they resell for.  The execs at these partners will lead you down the hallway of their greatest assets – their technical people. They will talk about the years of experience on their technical staff and how they have built the best all-star team. Many of these technical people will have plaques, awards, and most importantly certifications showing their deep expertise in multiple related technical disciplines – security, networking, virtualization, or specific applications. The partner execs make sure you see this as part of their trust campaign – so that you see that they are serious and committed to making the investment in the technologies that they want to help you purchase and implement successfully.

There are many things we do at EMC to help our customers with their journey to the cloud. EMC Ed Services is no different with a great curriculum already in place designed to prepare technical people and turn them into EMC Proven Professionals. Our mission is now extended to help our customers, our partners, and our own internal technical talent become better trusted technical resources specifically in cloud and virtual data center certifications - so that all of us can build better trusted clouds.

I’m looking forward to learning even more about the cloud through more research and through the process of teaching. I know I’m going to meet a lot of really smart people, hear their stories and challenges, hopefully see a few light bulbs go off, and  then watch them take what they learned to new and more trusted heights.

/wayne

Only YOU can prevent cloudwashing!

Cloud….it’s the hot new word in technology. But how can you tell when something is actually a cloud technology or offering, or if it’s just an old application with a fresh paint of cloud?

What is cloudwashing

Cloudwashing is when a company takes an existing offering and gives it a cloud label. The idea came from the term greenwashing – which is when marketers put the word green in front of everything (come on, can cleaning products that you use once and then throw away really be called green?). Now it seems like the same thing is happening with the term “cloud”.

If you are like me, you have seen advertisements for products and thought- well they are calling it cloud, but it just sounds like the internet. What makes this offering “cloud”?

It’s important that technologists – people like us who have been building, maintaining, and managing data centers – understand what cloud computing is, and what it’s going to take to move from our traditional understanding of data centers to virtualized data centers and finally to the cloud.

What’s a technologist to do?

One way to help us get up to speed on cloud is today’s announcement from EMC Education Services. There are 2 new Proven Professional certification tracks:

  • EMCCA – EMC Cloud Architect

  • EMCDCA – EMC Data Center Architect

The idea is that it’s going to take a team of architects to get organizations from where we are now to the cloud. First of all, there is a need for cloud architects – people who will create the designs for virtual and cloud environments. There is a also a need for data center architects, the folks with deep domain expertise in servers, storage, backup and recovery, data center networks, and security, to use and further develop their skills to move these domains into the virtual world (with an eye to moving them to the cloud).

These new certifications were designed the same way the EMCISA was designed. They are open, meaning it they aren’t focused on EMC technologies but on the underlying concepts for cloud and data center design. The EMCISA is a prerequisite for both of these new certifications. I guess now y’all know why I’m studying for it – I want the EMCCA certification!

Come let us know what you think about these new certifications over in the Proven Professional Community. And remember, its up to us to prevent cloudwashing!

Speaking the language of the ememy prolongs the end of sexism

I read this post (via the Geek Feminism Blog) and I just have to respond. The post is titled “Why women in tech need to stop whining and start to nurture our own”. I think the gist of the post is that women need to encourage other women to be techies. I can agree with that. What I can’t agree with is the language she uses to address women who speak out when they have experienced discrimination (and yes Margaret, women still face discrimination in the workplace).

I think the best way to explain is to tell a story that happened to me about 5 years ago. I had just started a new job as a Linux sysadmin in a small company. During the first week, one of the blade servers we were planning to deploy had some issues. I did a little troubleshooting, determined it was a bad component, and called tech support. We had purchased the server from a big corp that sells that sort of thing, and we also had tech support.

I figured this would be an easy call. I had all the facts, all the symptoms. I needed the tech support person to gather the info and dispatch the part. Of course, tech support people make you go through some troubleshooting on the phone with them – only fair they shouldn’t send out parts unless something is broken.

Here is where it got weird. The guy on the phone asked me: “Let me ask you something – do you like to bake?”. It took me aback, but I played along. I needed the part…I figured he was making small talk till a screen he needed came up. So I said “yeah…..”. And he goes, in a very belittling voice: “Ok well this is going to easy, just like baking a cake. Inside the server is all of the different ingredients, and we are going to mix them all up and have a nice cake!”.

I was SHOCKED. I told him: “Is that seriously on your tree? I am an experienced UNIX sysadmin, I have technical degrees, I just need you to get to the point where you dispatch my part”.  I think he apologized…but it still it rattled me.

Here’s where speaking the language of the enemy becomes dangerous. And let me be clear – the enemy is not “MEN”. The enemy are a-holes. This support guy was a total a-hole. The guys I worked with back then were not a-holes. When I told them what happened, yeah they laughed their butts off. The term “then you bake a cake” became part of our culture when someone couldn’t figure things out. But they also couldn’t believe I didn’t tell the guy off – they knew I could stick up for myself.

Why didn’t I stick up for myself? I could have never imagined I’d encounter that type of thing, especially from a vendor that we were paying for support no less! And  I had a job to do – I needed that part! I just wanted to get through that call and get a part tracking number so we could deploy the server.

So if some women in tech have never experienced sexism, that is truly wonderful. Lots of us have. Bless your heart if you have never had to deal with the second-doubting that comes when you realize you have been discriminated against. We need to be able to talk about this, we need to share strategies for dealing with it, we need to remind each other that it doesn’t come from all men, it comes from a-holes (of both genders!).

But calling us “whiners”, that discussing this means you are having “little girl temper tantrums”, or that we are creating “silos of pity parties” is speaking the language of the enemy. This is the same language used to shape our world view as little girls – be quiet, don’t complain, stay in line. When you grow up and face discrimination this sort of social shaping kicks in – you don’t fight back as aggressively as you should. This sort of language makes the problem even worse.

And I swear I better not hear anyone tell me if I want to make a cake! ;)

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